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Start New Financial Reviews: 5 Things To Know

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This article is for informational purposes only and should not be construed as legal or financial advice.

Are you considering Start New Financial and wondering what the reviews state about the company?

As a background, Start New Financial helps with debt relief services. They’ve been around for 10 years, and according to their website, they want to help you avoid bankruptcy and get back on your feet.

Start New Financials background on their company

Start New Financial Reviews

When I am reviewing companies, I do my best to pull both positive and negative reviews from the most unbiased sources. I want to read both the positive and the negative reviews to get a sense of my potential experience.

BBB

On the BBB website, Start New Financial has an overall good rating. A 4.24 out of 5 with an A+. Their BBB page says they have been around for 9 years, but their official website said 14 years. 

Start New Financial's BBB page showing their A+ review and a 4.24 out of 5

Their positive reviews discuss how they felt cared for by the representatives at Start New and they felt weary at first but are happy they decided to move forward with them. Some of the negative reviews touched on feeling cared for at the beginning, until they actually signed up. Then they started to see problems arise and then they felt like they were losing money and alone in the process.

The positive reviews on their BBB page discussing how they felt very cared for and appreciated the representatives who were kind and understanding

Here’s one of the negative reviews.

A 1 star review stating they felt very frustrated working with Start New and were urging people to not use them

Reddit

Unfortunately I could not find reviews on Reddit about Start New Financial. 

Google Reviews

On Google, Start New Financial has received a good rating as well. They have a 4.2 out of 5 based on 300+ reviews. 

Start New Financials google reviews showing a 4.2 out of 5

The positive reviews discussed how their accounts got settled quickly and they are very pleased with their experience working with Start New so far. Some of the negative reviews talked about how they felt taken advantage of when they were in a low place and wish they listened to other reviews.

A positive review talking about how they had a great experience working with Start new and their accounts have been settled quickly
A negative review talking about how the company is a scam and they feel like they take advantage of people

TrustPilot Reviews

Start New doesn’t have many reviews on TrustPilot, but based on the 6 reviews on there, they have a 3.4 out of 5. 

Start new's trust pilot showing their 3.2 out of 5 review

The positive reviews discussed how much they have appreciated Start New over the last few years they have worked with them. They feel cared for and recommend them. A couple negative reviews discussed feeling taken advantage of based on age or (like the one below) being hard of hearing.

5 stars for start new stating this was the best choice for their situation and they are happy with the results
Someone who was hard of hearing who felt taken advantage of by start new. they were taking money out for years

Other Reviews

I found Start New Financial on Yelp, where they received a 1.4 out of 5 based on 14 reviews.

Yelp reviews on Start New Financial. They received 1.4 out of 5

The positive reviews discussed being thankful for the accounts Start New settled. They had no problems working with them. The negative reviews discussed being sued by some creditors (which is a risk being taken by going the debt settlement route, but the company you work with should be upfront with this). However, they said Start New Financial knew they could not settle with a specific creditor but claimed they would.

5 star review recommending start new to people who have multiple credit cards they need settled
A negative review discussing how they felt rushed into the program and wished they had read the contract

How Much Does Start New Financial Cost?

I am unsure exactly how much Start New charges in fees. But you may be wondering, is debt settlement (aka debt relief) the right option for you? What if there is something that meets your needs better? Use our free debt relief calculator below to look at ALL of your debt relief options.

Other Options to Handle Your Debt

Debt settlement is not the “one size fits all” type of scenario. Just remember you are not alone and there are ways to tackle your debt if you are in the place where you want to do that! You can look into bankruptcy, debt management, debt consolidation loans, or even debt settlement with a different company! 

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Reviews

★★★★★

5.0 stars from 280+ reviews

Synthia DuBose

 08/21/2023

My family was grappling with the burden of credit card debt. We had explored various avenues, including debt relief companies and consolidation loans, but everything seemed dubious and left us feeling uncertain. That all changed when I came across Ascend and had the opportunity to connect with Justin. He reached out to me on the very same day, and from that point forward, things took a turn for the better.

I provided Justin with an overview of our financial situation, our objectives, and the timeline we hoped to achieve our goals within. He promptly outlined the possible courses of action and presented a thorough breakdown of our various options. What truly stood out was Justin’s approach—he never pressured me into making a quick decision. Instead, he offered me the information and allowed me to ask questions at my own pace.

Upon selecting the path we wanted to pursue, Justin facilitated our connection with a non-profit organization. Much to our delight, they exhibited the same level of courtesy, expertise, and patience that Justin had demonstrated. In retrospect, the entire experience instilled a sense of confidence within us. We now believe we have a solid foundation and are well on our way to achieving financial success!

Dahveed Krisna

 07/26/2022

Ben and his assistant Jeffrey from Ascend Finance did an awesome job helping me to find an attorney who could talk with me openly and honestly about Chapter 13 as an option for my financial situation. Before finding out about Ascend’s bankruptcy calculators, I was stuck on a wheel of countless offers for consolidation loans, but always steered towards debt settlement or debt management plans over and over again due to my credit score and high utilization percentage. Based on data I entered into Ascend’s calculator, Ben and Jeffrey reviewed my situation and quickly connected me with a skillful, experienced bankruptcy attorney. I finally feel like I’m on the best path to being debt free; one that will save me a lot more money than any of the debt settlement or debt management programs that other companies and agencies have offered me… THANKS Ben, Jeffrey and Ascend!!

JorJor Binks

 02/09/2024

These guys are truly a beacon for those of us with too much debt. From the start where I found Ben on the YouTube channel Ascend I have been treated as a real person by real people. Even getting a personal call helping me figure things out. I went through one of the lawyers recommended by Ascend and as of January 2nd I am debt discharged, and already have a great credit card from Mission Lane for $2000. Things are getting back into place and my life feels so much less stressful due to the weight of debt being off my shoulders.

PLEASE give these guys a call if you are even considering any sort of debt relief be it bankruptcy, consolidation, or whatever other types of debt relief are out there. I can’t thank the Ascend team enough. (I was not paid to post this, or told to do this. I am genuinely so thankful to have the help when I needed it most♥️)

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