Phoenix Legal Group Debt Settlement Reviews: 3 Things You Need to Know

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1/29/2024 Update: Phoenix Legal was mentioned in the CFPB lawsuit against SFS for deceptive debt relief practices.
 
As such, I shot this video below to help you understand what’s going on. Please considering watching this video to learn more.
 
 

Did you get a pre-qualification loan mailer where you ended up enrolled with Phoenix Legal Group? What is this company? Also, Phoenix Legal is not to be mistaken for Phoenix Law which is linked to Litigation Practice Group.

Phoenix Legal appears to be providing debt settlement services (aka debt consolidation programs). We will dive into that later, but let’s first look at the fee structure.

Does Phoenix Legal charge fees before settling debt?

Many debt settlement services take fees after the first settlement, but there may be an exception for a law firm. When doing our review, Phoenix Legal has some similarities to Boulder Legal Group. Boulder Legal Group’s contract states that fees are taken out before settlement. Does your contract look anything like this?
Phoenix Legal Group has similarities to Boulder Legal Group, so this is a snippet of Boulder Legal Group's contract.
 
In addition, this BBB review mentioned specifically that fees were removed before settlement.
 
Phoenix Legal BBB review stating that fees are taken upfront.

Has Your Credit Been Negatively Affected? What Are Alternatives?

You joined a debt consolidation program, and now you may have been sued for unpaid debt and your credit score may have plummeted. So, what are alternatives to debt consolidation?

We built a free debt consolidation alternatives calculator below that compares cost, duration, and pros and cons of key debt consolidation alternatives.

Let’s go through the reviews.

Phoenix Legal Reviews

In my opinion, two of the most unbiased, holistic review sites are BBB reviews and complaints and Google reviews. It may tend to be a bit more negative, but it seems to be a source of information.

What I found surprising was that there was a current BBB alert for Phoenix Legal Group showing a pattern of complaint. It’s the first time I’ve seen this type of alert.

Phoenix Legal Group currently has a BBB pattern of complaint alert.

 

So, what are the other reviews?

BBB

On BBB, Phoenix Legal Group currently has a 1.11 rating based on 9 reviews, and a D+ rating. When I see these types of reviews, I wonder whether someone else is signing people up for Phoenix Legal Group, and that Phoenix Legal Group is not doing direct marketing.

Phoenix Legal Group BBB page showing D+ rating

One of the review such as this one speaks about how they had put in a lot of money into thir accounts, and they had only dealt with the smaller accounts.

BBB 1 star review of Phoenix Legal Group

 

Google

On Google, Phoenix Legal Group has a 1.9 rating based on 7 reviews. One of the biggest things I saw was Phoenix Legal Group.

One of the biggest things I took from the Google reviews is that the top 3 reviewers stated that the legal group takes out their fees first, which is unlike most other debt relief companies. Potentially, the group is taking out their fees first because they are a law firm and you are retaining the law firm, so you are paying the retainer fee. Regardless, one individual who seemed to make it through the program, stated that the company settled for 67% of charges and didn’t save maybe 10%.

 
3 Google reviews for Phoenix Legal Group

So, What is Phoenix Legal?

Phoenix Legal Group appears to be a debt relief law firm that appears to be lead by Lori Leigh that is pitching debt settlement.  I wouldn’t be surprised if Phoenix Legal Group was tied to a much bigger organization as it appears that there are more of these firms that have similarities.

When I look at these companies, I like to understand how old the website is and see any information I can about the company.

What I found interesting is that Phoenix Legal Groups website has been around for almost 9 years, which is much longer than some other entities that are much newer.

What’s really interesting is that from the first pulled Phoenix Legal Group home page screenshot, the email address is related to something called Progress Ad Solutions, which seems to link to another website that is tied directly to a debt settlement ad solution.

 
Phoenix Legal Group Debt Settlement via Wayback Machine

 

Your Options

If you would like to stay with Phoenix Legal Group, you may want to read the Client Services Agreement in its entirety. If they are taking out fees before settlement, why are they doing that? What are they actually doing for you and what’s the percentage fee they charge?

If you’d like to cancel, you may be able to contact them directly, but you may also have to get assistance from your bank if they do not allow you to cancel the program easily.

 

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Reviews

★★★★★

5.0 stars from 280+ reviews

Synthia DuBose

 08/21/2023

My family was grappling with the burden of credit card debt. We had explored various avenues, including debt relief companies and consolidation loans, but everything seemed dubious and left us feeling uncertain. That all changed when I came across Ascend and had the opportunity to connect with Justin. He reached out to me on the very same day, and from that point forward, things took a turn for the better.

I provided Justin with an overview of our financial situation, our objectives, and the timeline we hoped to achieve our goals within. He promptly outlined the possible courses of action and presented a thorough breakdown of our various options. What truly stood out was Justin’s approach—he never pressured me into making a quick decision. Instead, he offered me the information and allowed me to ask questions at my own pace.

Upon selecting the path we wanted to pursue, Justin facilitated our connection with a non-profit organization. Much to our delight, they exhibited the same level of courtesy, expertise, and patience that Justin had demonstrated. In retrospect, the entire experience instilled a sense of confidence within us. We now believe we have a solid foundation and are well on our way to achieving financial success!

Dahveed Krisna

 07/26/2022

Ben and his assistant Jeffrey from Ascend Finance did an awesome job helping me to find an attorney who could talk with me openly and honestly about Chapter 13 as an option for my financial situation. Before finding out about Ascend’s bankruptcy calculators, I was stuck on a wheel of countless offers for consolidation loans, but always steered towards debt settlement or debt management plans over and over again due to my credit score and high utilization percentage. Based on data I entered into Ascend’s calculator, Ben and Jeffrey reviewed my situation and quickly connected me with a skillful, experienced bankruptcy attorney. I finally feel like I’m on the best path to being debt free; one that will save me a lot more money than any of the debt settlement or debt management programs that other companies and agencies have offered me… THANKS Ben, Jeffrey and Ascend!!

JorJor Binks

 02/09/2024

These guys are truly a beacon for those of us with too much debt. From the start where I found Ben on the YouTube channel Ascend I have been treated as a real person by real people. Even getting a personal call helping me figure things out. I went through one of the lawyers recommended by Ascend and as of January 2nd I am debt discharged, and already have a great credit card from Mission Lane for $2000. Things are getting back into place and my life feels so much less stressful due to the weight of debt being off my shoulders.

PLEASE give these guys a call if you are even considering any sort of debt relief be it bankruptcy, consolidation, or whatever other types of debt relief are out there. I can’t thank the Ascend team enough. (I was not paid to post this, or told to do this. I am genuinely so thankful to have the help when I needed it most♥️)

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