Heartland Legal Group Reviews: 3 Things to Know

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1/29/2024 Update: Heartland Legal Group was mentioned in the CFPB lawsuit against SFS for deceptive debt relief practices.
 
On 1/29/2024, I shot and uploaded this video. Please considering watching this video to learn more.
 
 

Did you first receive a debt consolidation loan mailer, but ended up getting enrolled in a debt relief program with Heartland Legal Group?

Let’s go through the Heartland Legal reviews.

Heartland Legal Reviews

When reviewing companies such as Heartland Legal, I like to start with BBB and Google reviews as it seems that those reviews may be less biased.

What I found interesting was that there was a current BBB alert for Heartland Legal Group showing a pattern of complaint. It’s the first time I’ve seen this type of alert.

BBB alert that the business has many complaints about Heartland Legal contracts and customer service

 

Has Your Credit Been Negatively Affected? What Are Alternatives?

You joined a debt consolidation program, and now you may have been sued for unpaid debt and your credit score may have plummeted. So, what are alternatives to debt consolidation?

We built a free debt consolidation alternatives calculator below that compares cost, duration, and pros and cons of key debt consolidation alternatives.

 

So, what are the reviews?

BBB

On BBB, Heartland Legal Group currently has a 1.03 rating based on 112 reviews, and a F- rating. There have been 90 complaints in the last 3 years including 20 complaints in the last 12 months. When I see this, I wonder whether someone else is signing people up for Heartland Legal Group, and that Heartland Legal Group is not doing direct marketing.

 
 
Heartland Legal Group has a F rating on BBB

 

Many of the Heartland Legal Group BBB reviews discuss not communicating and not working on their cases yet taking their fees upfront anyways. The reviews below are much the same. One review states that the individual paid $320 a month for 3 years and found out that no debts were settled and two of them were in litigation. Another says that the legal group’s poor communication led to litigation as well and she was told that she had to pay $6000 even after making all the payments on time.

 
 
 
A 1 star review from BBB

Another 1 star review on BBB

 

Google

On Google, Heartland Legal Group has a 2.6 rating based on 175 reviews.

Similar to the BBB reviews, some of the Google reviews warn others to not use this company. One review states that after paying off the account 5 months early, the legal group told the individual that they would have to pay at least 15 more months of the monthly payment. The other says that the legal group just takes your money and does not pay off the debt.

A Google review warning to not use the company
A 1 star Google review that this was their biggest mistake ever

 
 

So, What is Heartland Legal?

Heartland Legal Group appears to be a law firm that is pitching debt settlement. I wouldn’t be surprised if Heartland Legal Group was tied to a much bigger organization as it appears that there are more of these firms that have similarities.

When I look at these companies, I like to understand how old the website is and see any information I can about the company.

What I found interesting is that Heartland Legal Group’s website has what appears to be the first website reading from October 29, 2020. This means that the company may be newer or potentially that it didn’t have a web presence or something else.

Heartland Legal Group per wayback machine.
 
When Googling the address, it appear that Heartland Legal Group may be 100% virtual as the 41000 Woodward Avenue Suite 350 is tied to a virtual mailing address.

Heartland Legal Group tied to virtual address

 

Your Options

Some things to consider moving forward:

If you would like to continue in your program with Heartland Legal Group, you may want to read the Client Services Agreement in its entirety. If they are taking out fees before settlement, why are they doing that? What are they actually doing for you and what’s the percentage fee they charge?

If you’d like to cancel, you may be able to contact them directly, but you may also have to get assistance from your bank if they do not allow you to cancel the program easily.

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Reviews

★★★★★

5.0 stars from 280+ reviews

Synthia DuBose

 08/21/2023

My family was grappling with the burden of credit card debt. We had explored various avenues, including debt relief companies and consolidation loans, but everything seemed dubious and left us feeling uncertain. That all changed when I came across Ascend and had the opportunity to connect with Justin. He reached out to me on the very same day, and from that point forward, things took a turn for the better.

I provided Justin with an overview of our financial situation, our objectives, and the timeline we hoped to achieve our goals within. He promptly outlined the possible courses of action and presented a thorough breakdown of our various options. What truly stood out was Justin’s approach—he never pressured me into making a quick decision. Instead, he offered me the information and allowed me to ask questions at my own pace.

Upon selecting the path we wanted to pursue, Justin facilitated our connection with a non-profit organization. Much to our delight, they exhibited the same level of courtesy, expertise, and patience that Justin had demonstrated. In retrospect, the entire experience instilled a sense of confidence within us. We now believe we have a solid foundation and are well on our way to achieving financial success!

Dahveed Krisna

 07/26/2022

Ben and his assistant Jeffrey from Ascend Finance did an awesome job helping me to find an attorney who could talk with me openly and honestly about Chapter 13 as an option for my financial situation. Before finding out about Ascend’s bankruptcy calculators, I was stuck on a wheel of countless offers for consolidation loans, but always steered towards debt settlement or debt management plans over and over again due to my credit score and high utilization percentage. Based on data I entered into Ascend’s calculator, Ben and Jeffrey reviewed my situation and quickly connected me with a skillful, experienced bankruptcy attorney. I finally feel like I’m on the best path to being debt free; one that will save me a lot more money than any of the debt settlement or debt management programs that other companies and agencies have offered me… THANKS Ben, Jeffrey and Ascend!!

JorJor Binks

 02/09/2024

These guys are truly a beacon for those of us with too much debt. From the start where I found Ben on the YouTube channel Ascend I have been treated as a real person by real people. Even getting a personal call helping me figure things out. I went through one of the lawyers recommended by Ascend and as of January 2nd I am debt discharged, and already have a great credit card from Mission Lane for $2000. Things are getting back into place and my life feels so much less stressful due to the weight of debt being off my shoulders.

PLEASE give these guys a call if you are even considering any sort of debt relief be it bankruptcy, consolidation, or whatever other types of debt relief are out there. I can’t thank the Ascend team enough. (I was not paid to post this, or told to do this. I am genuinely so thankful to have the help when I needed it most♥️)

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